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Privacy Policy

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. This privacy policy explains how Aquatronica Store uses and protects any information that you give Aquatronica Store when using this website. Aquatronica Store is committed to ensuring that your privacy is protected. Any personal information you provide to us including and similar to your name, address, telephone number and e-mail address will not be released, sold, or rented to any entities or individuals outside of Aquatronica Store. This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context

What personal information do we collect from the people that visit the website?

    • Name
    • Contact information including email address
    • Demographic information such as postcode, preferences and interests
    • Other information relevant to customer surveys and/or offers and purchases
    • Credit card information. If we have trouble with an order we will contact you through the information provided.
    • Credit card information will be used and collected by our processors, such as Paypal.

When do we collect information?


We collect information from you when you register on our site, place an order, subscribe to a newsletter or enter information on our site.

What is the collected Information used for ?

    • Internal record keeping with regards to our Client database.
    • We may periodically send promotional emails about new products, special offers. We will send all information concerning new offers via provided email accounts.
    • We may contact you via phone to survey or follow up on our service.
    • Process a transaction ( Purchase via Internet Site ). Any trouble shooting we will contact you using the information provided.
    • Ship The product
    • Warranty Records 
 
How do we protect visitor information?


Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use 'cookies'?

We do not use cookies for tracking purposes. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

If you disable cookies off, some features will be disabled that make your site experience more efficient and some of our services will not function properly.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users.https://support.google.com/adwordspolicy/answer/1316548?hl=en. We have not enabled Google AdSense on our site but we may do so in the future.

How does our site handle do not track signals?

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third party behavioral tracking?

It's also important to note that we do not allow third party behavioral tracking

Registration

In order to use this website, a user must complete the wholesale sign up registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest and to save your information for further orders.

Third Party Disclosure

We are the sole owners of the information provided. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

External Sites

AquatronicaStore.com is not responsible for the content of external internet sites. You are advised to read the privacy policy of external sites before disclosing any personal information.

Security

Aquatronica Store is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. While we do our best to protect your personal information, we cannot guarantee the security of any information that you transmit to Aquatronica Store and you are solely responsible for maintaining the secrecy of any passwords or other account information. In addition other Internet sites or services that may be accessible through Aquatronica Store have separate data and privacy practices independent of us, and therefore we disclaim any responsibility or liability for their policies or actions. Please contact those vendors and others directly if you have any questions about their privacy policies

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

Controlling your personal information

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Users are able to change their personal information:

  • By emailing us: orders@aquatronicastore.com
  • By calling us: (514) 929-9099

If at any time you would like to unsubscribe from receiving future emails, you can email us atorders@aquatronicastore.com and we will promptly remove you from ALL correspondence.

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